Microsoft authentication issues today. Moreover, as your query is related with authenticator app.

Microsoft authentication issues today One place to manage it all. January 17, 2025. Original product version: Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management The administrator can do this by following the Manage user's authentication options. Isabella-MSFT | Microsoft Community Support Specialist I have an ongoing issue with my work Microsoft Account. Same service, better security. Microsoft. I have looked into the issue, and based on my understanding, you're unable to log in to your PC after the new Windows 11 update. Additional information on Game support can be found here: How do I get the right game support? Thank you for posting this in Microsoft Q&A. See the screenshot below. Troubleshooting verification code issues. Thank you for your kind The portal is having issues getting an authentication token. "We've identified an issue with a recent change to an authentication system," it said in Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. com when using Basic authentication - Microsoft Support. com; OneDrive; Microsoft Copilot; Microsoft To-Do The company added that the incident only impacts users who use MFA for authentication in Microsoft 365 Office apps. com and under "Security and Info," manage your login verification methods. I have the same question (216) Manage authentication methods for Azure AD Multi-Factor Authentication - Microsoft Sign In | Learn with Microsoft. Skip to main content. Just logging in on the browser wasn't enough. There is a Microsoft Learn section dedicated to this issue, designed to provide support for advanced users like you. I've tried searching on the forums and I can't find a resolve and concerningly lots of people seem to have had the same issue. Microsoft is investigating an issue with its Microsoft 365 service and its Teams app, with some users reporting to DownDetector that they are Hello Brian, Thank you for contacting us. User reports indicate no current problems at Microsoft Teams Was never an issue before today. Or the automatic responses pushes me to look for issues online. Microsoft Authenticator A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. We sincerely hope that if you contact the right department, your issue will be handled properly. Welcome to the Microsoft Community. I hope it gets fixed soon. Thank you for your cooperation and please let me know how it goes! Best Regards, Cece | Microsoft Community Support Specialist. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you And you can check if there are any other verification methods for the account, such as SMS or email. This gradual disabling process is to ensure that all users can smoothly transition to modern authentication. I have the Microsoft Authenticator app which was working great. I have added my Facebook profile into it to have two-factor authentication. Remove your Microsoft account from the app. The issue stems from how certificates get Some users are experiencing signin issues with Outlook and Teams. We've redirected affected traffic and service availability is improving. SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, some customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office, Dynamics, Xbox Live, I have tried to reset my password multiple times using my Authenticator app, backup email account, and my mobile number but I keep seeing the message of 'You've requested too many codes today, please. Microsoft has alerted users to an issue with its Multi-Factor Authentication (MFA) system, which has disrupted access to certain Microsoft 365 applications. However, when I was overseas I could not access my personal Microsoft Outlook account as it said “ We have detected unusual activity on your Microsoft account _____, or believe your credentials are at risk. IT seems that you're experiencing issues with the Microsoft Authenticator app despite performing various troubleshooting to resolve the issue. These issues can be authentication failures, access denied errors, or other security-related issues. This is probably a common problem but I need help logging into my office 365 business email. For example, authentication issue, etc. We believe this is something to do with Microsoft's third party auth servers experiencing outages in some regions. Additional Contact Microsoft Support. But there is a delicate team that focuses on the issues and consults on the authenticator application. Delete Microsoft Authenticator as an option and then re-add it 2. One account. Question: To get help from the Microsoft Authenticator Support Centre, click on this link. Open the Microsoft Authenticator app, select the affected account, and look for the option to reset device notifications. User reports indicate no current problems at Microsoft 365. Query 1) Now, I don't understand which is my primary app out Microsoft Authenticator will not set which of your programs as the primary application. We turned off the ability to receive texts/calls and are forcing the Authenticator app. You can vote as helpful, but you cannot reply or subscribe to this thread. When you open the page, go to the "Help with games" section in order to find the right path to look for help. The tech company confirmed the outage on X and is working on a solution. The portal is having issues getting an authentication token. Once done, you’ll be able to add your account to the Authenticator app again. There are a number of possible explanations for why verification codes don't always arrive. Levesque, Diane (SSC/SPC) 0 Reputation points. 2. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Try uninstalling the Microsoft Authenticator app from your device, restart your device and reinstall the app from the official app store and set it up again. I need help or suggestions to fix this issue. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Certified Refurbished; Microsoft is investigating an authentication issue impacting multiple Microsoft 365 cloud services including Microsoft Teams, as well as Xbox Live. 5. Sign In with your Microsoft account. 7066667+00:00. Make sure you’re running the latest version of the Authenticator app. First one is about notifications: when i try to reload them (either by refreshing the main page, or by using the dedicated function) i get the error Authentication Servers or Database Issues: The back-end systems processing one-time passcodes or biometrics may have struggled with overloads or connectivity problems. I wanted to inform you that our PG team has investigated on this issue and found that this issue is happening for multiple customers. Get-AppxPackage Microsoft. If you are the sole administrator and are unable to access your account due to authentication issues, we recommend that you contact the data protection team, as we are on the Microsoft community team and do not have the authority to reset any user or administrator accounts. Select "Work or school account. Earlier it said it was "investigating reports of access issues with Microsoft 365 services, including Exchange Online, for users in New Zealand". This might be under settings or account management. Hope this helps. Here are some steps you can try to resolve this issue: 1. Dear Sir/Madam. Not only do I need my email, my password, my MFA, I then have to unlock my phone, open Microsoft Authenticator (notifications are not working?), unlock the authenticator, select the organisation, insert a code, authenticate the code, and then it may eventually let me log in. If this still cannot work, if you are not an admin, can please you contact your IT admin to temporarily disable your MFA, then you can login to your account, set I'm sorry to hear that you're having trouble with the Microsoft Authenticator app. Unfortunately, this can be a complex issue to resolve, but here are some steps you can try: Contact Microsoft Support: Reach out to Microsoft Support directly and explain your situation in detail. Microsoft Authenticator relies on your device’s current time and a locally stored secret key to generate codes. It’s unclear if today’s outage is SOMEONE PLEASE HELP!!! I spent 7 hours alone today with this issue! This thread is locked. Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support. I wish I could solve your problem, but your issue seems to require more specialised support and I suggest you try to seek help from the community below, where there are more experts in the relevant field who can provide you with a better solution. This happened for my personal as well as work account that are For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. Here are a few steps you can try: 1. Create a free account today to participate in This article contains information to help you troubleshoot common issues that you may encounter when you use Windows Multi-Factor Authentication for Microsoft Office 365 or Microsoft Azure. I will try again today! One possible issue is that I don't have a "purchased" plan yet. For issues specifically related to the Multifactor Authentication, I recommend posting your concerns in the relevant community. This can help fix some issues, however, serious problems can occur if you modify the registry incorrectly. Here are the steps to do so: 1. Fix 2: Enable Automatic Date and Time. ", it seems that there is an issue in your Authenticator app experience. I put in the code, code is fine, I was expecting a signin This stems from the particular way Microsoft has configured its authentication service, which only uses the username to differentiate accounts, unlike Google and similar competing systems which also add the name of the 'An issue has been identified with Hybrid Azure AD joined devices that have enabled multi-factor authentication (MFA). We had an outage causing Authentication errors across multiple Microsoft services. According to another admin center message, and the issue is resolved. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a As far as I know, the Authentication Broker is the Module integrated into Intune Company Portal / Microsoft Authenticator App to Enable Cross-Application SSO between Mobile Applications that use Entra ID Authentication on iOS and Android, I presume you are seeing mobile Apps attempting to use the Credentials Cached on the Device. Experts in this category have extensive knowledge of the Multifactor Authentication and can After reading, I have a general idea of your problem. Share via Facebook x. My name is Ozi and I would be assisting you today If your Amazon Fire device is having trouble authenticating, particularly if it loops back to the login screen even after clearing cache and data, there are a few more steps you can take to troubleshoot and potentially resolve the issue. I had not received my work phone yet when I needed to install the Microsoft Authenticator to activate Microsoft programming on my work laptop. Believe that engineers will help you solve the problem. Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Microsoft Certification for more professional help. I've been trying to give a coworker access to a document for the past hour, but every time I attempt to send him the document I'm asked to use my authenticator app and click the 2 digit code on my mobile device, but my app is not notifying me of any codes and when I open the app there is nothing on there. If your authenticator app is out of sync, it could cause issues with generating the correct code. Since yesterday morining, I have been having this issue with my third party e-mail client: We are aware that a large number of Microsoft customers are experiencing Authentication problems for Outlook, Hotmail and Live email accounts - we are sorry for the disruption but unfortunately they are beyond our control since they are unrelated to Good day. Thank you for your understanding! Best regards . When I try to login to my office 365 account on other devices, after entering my email and password I am prompted to enter either the Microsoft Authenticator code or verify through the Authenticator app. Hello! Are you trying to sign in or recover access to your Microsoft account? Asked to authenticate sign in ON THE **** AUTHENTICATOR. Due to this change, the Authenticator app stopped working with message that since passcode/face ID has changed, I need to reconfigure my account which seemed justified. I have MAuth logged in Window Edge, Window Chrome, IOS Edge, IOS MAuth app. 2024-12-10 18:26:06 Perrimouse Using the desktop Which cleared it yesterday but it came back today. The end users try to fix the issue Resolve Authenticator App Issues: Delete your old iCloud backup. Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. I cannot access the user settings and azure active directory. Additional information from the call to get a token: Hello Sodesy, Thanks for visiting Microsoft Community. How Troubleshooting verification code issues. They will be able to guide you through detaching the app from your account and restoring your access. Those users can use the webversion of Outlook and Teams with no issues Some users are experiencing signin issues with Outlook and Teams. Our PG team is internally working on this issue and will be resolving this issue soon from backend. Experiencing authentication issues The portal is having issues getting an authentication token. I wish I could answer your question. Contact Your Admin: If you're unable to resolve the issue on your own, reach out to your Microsoft 365 admin. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Microsoft has confirmed an outage that affected its multi-factor authentication (MFA) system, causing service disruptions for users attempting to access Microsoft 365 applications. As of today, Monday, October 16th, 10:05 AM EST Click here and we’ll get you to the right game studio to help you. Microsoft Authenticator - Microsoft Q&A . May I know have you try a different authentication method, such as a text code sent to your phone. It asks to get verification code from the Authenticator app, however, you haven't added the account to the app. The issue also sometimes affects the official Minecraft launcher and Moreover, as your query is related with authenticator app. I suggest you post a new thread there for further help. a. @MSFT365Status We're investigating an issue in which Multi-Factor Authentication (MFA) may prevent users from accessing some Microsoft 365 (M365) Apps. I already tried reinstalling the app from the App Store with no success. Common Issues with Microsoft Authenticator. Re-enable iCloud Backup: After successfully adding your account to the Authenticator app, enable iCloud backup again. One of the most frequently reported issues with Microsoft Authenticator, especially on Android devices, is the failure to Sign In with your Microsoft account. We'll be happy to help! First of all, we regret for the inconvenience caused to your work. I am Tanvi, and I would be happy to assist you today! I can understand your issues, and you can provide your valuable suggestions on the link given below There is a section of Microsoft Learn (English only) dedicated to this issue, designed to provide support for Authenticator users like you. Hi, I am unable to login to office 365 on any other devices other than my current work laptop (previously logged in). Yolanda - MSFT | Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. 31+00:00. Troubleshoot problems with Microsoft Authenticator - Microsoft Support. "The portal is having issues getting an authentication token. Microsoft has also provided a few workarounds to help IT Admins fix this issue. If so, can Hello!I have an issie with Microsoft Authenticator. Note: Before you can use Authenticator as a The Skype status site does note there's an issue: "We are currently working hard to resolve a problem, where users can not authenticate into Skype with their Microsoft accounts. Of course, for Microsoft Authenticator, when you change your phone, you need to backup the authenticator information to your account, and then download and install the Authenticator on the new phone, and then import the backed up information, this point for many users do not know that you can backup, so it will bring some problems. To do this, open the Microsoft Authenticator app, go to settings, and check your notification settings/preferences. Doug Microsoft OneDrive is down today 2024-12-15 23:38:55 Matthieu Tambourides Is anyone else having issues with Microsoft store and Microsoft Game Bar (Friends won't Load) The Microsoft authenticator app is I would like to suggest that you contact MS Authenticator support via-Microsoft Authenticator - Microsoft Q&A. The only verification method that i use is "Sending a text", and it asks for my phone number, which i enter @MSFT365Status We're investigating an issue in which Multi-Factor Authentication (MFA) may prevent users from accessing some Microsoft 365 (M365) Apps. Reinstall the App (Optional): If you're still having trouble, you could try uninstalling and reinstalling the Microsoft Authenticator app to start Microsoft reported an issue with multi-factor authentication (MFA) that was impacting people's access to its suite of Microsoft 365 apps including Teams and Outlook, the company said in a Looks like the issue is related to the Microsoft Certification, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. Look for an option to manage or remove accounts. com and under security and info, manage login verification methods. Might have messed Thank you for your time and patience throughout this issue. If you cannot receive the call, do you have other method to verify you, can you click sign in with another way to change a method. Outlook Top I am reaching out for urgent assistance regarding an issue I’ve encountered with my Microsoft account, particularly related to two-factor authentication. Any other suggestions are highly appreciated. Those users can use the webversion of Outlook and Teams with no issues Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account. I wish I could handle your problem, however, it is more suitable for publishing on Microsoft Learn (English only), more users post these issues there, you can click on "Ask a question", there are experts who can provide more professional After replacing a smashed phone screen, the new phone was set up with the Authenticator app, but now there are issues receiving verification numbers for logging into OneDrive. Try using a different authentication method, such as a verification code sent to your phone or email. Then get Hello, I've been using the MS Authenticator app for quite a while without issues, but today it keeps crashing immediately every time I open it. Real-time problems and outages for Microsoft. It’s a harbinger of larger issues with the fragility of authentication systems. The experience rendered may be degraded. If a user signs into a device using their Active Directory account and MFA is enabled, the device will not successfully upgrade to their Windows Enterprise subscription. We are happy to assist you. I've tried to call MS service 0800 032 6417 and 0203 450 6455 - however, I cannot get through. I only use Microsoft Authenticator for external tenants, and it is right pain in the backside. However no notifications come to his device, in the Microsoft Authenticator app his account is greyed out and can't be selected. Might have messed Microsoft initially said a fix could be in place as early as 7. Run the following command in the command console: I need to relocate my Microsoft Authenticator from personal phone to work phone . Would you be able to help, please? Kind regards, Katarzyna O. For all other Microsoft account sign-in issues, use the Sign-in helper tool. This behavior appeared after updating the OS version of my device. How can this issue be fixed? Microsoft Authenticator. The entered correct code should no longer show as invalid. Hi NaomiNsiah, Thank you for posting into the Microsoft Community. Tap Settings and make sure App updates is turned on. Log in using Safe Mode The link provided is a non-Microsoft website that appears to offer accurate and safe information. Learn more. I recently updated my laptop to Windows 11, and I am asked to verify my Microsoft account. Hi. 1. Once you have set up two-step verification, you should be able to use the Microsoft Authenticator app to verify sign-ins for the Azure app, Outlook app, and Teams app. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16. Here’s what’s on the line: Lost Productivity: Businesses relying on Microsoft 365 have lost precious hours today. Applies To Microsoft account dashboard. Hi! We are aware of ongoing issues with the Microsoft login in Prism Launcher. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. You will be prompted to choose a method for receiving verification codes, such as through the Microsoft Authenticator app or via text message. I'm sorry to hear that you're having trouble accessing your Microsoft 365 account due to the issue with authenticator app. Please update your bookmarks and documentation. microsoft. They may be able to assist you in recovering access to your account or resetting your two-step verification settings. The data protection team is the only support team responsible for verifying and reinstating accounts. @BBTNB @scottmelker @streamyardapp There are Office 365 issues globally today. BrokerPlugin If your issue is about a personal account, you have to fix the Live ID package. January 17, 2025 I realized that the Microsoft Authenticator App had not been set up for my Microsoft 365 Business Account, and I had never received the QR Code or manual setup information for my business account. There lot of users facing issues especially with work accounts; I being one of them. Today’s outage serves as a reminder for organizations relying Check the current status of Microsoft services and stay updated on any network issues affecting them. When I click on the authenticator app no code arrives and I can see me email address For all other Microsoft account sign-in issues, use the Sign-in helper tool. Now click Get Help and select Contact Microsoft Authenticator - You can find expert support in the "Microsoft Authenticator" section under Microsoft Q&A. January 15, 2025 As of today May 5, 2024: I have received: Outlook and other apps are unable to connect to Outlook. Welcome to your account dashboard. Microsoft Authentication app issue: iOS Hello all, Recently I changed the passcode and Face ID on my iPhone. You can find specialized assistance in the "Microsoft Authenticator" section at Microsoft Authenticator - Microsoft Q&A. If you are using a Microsoft 365 Business/Education account user, may I know have you set up any different authentication method, such as a verification code sent to your alternate email. Since our forum doesn’t focus on Authentication mechanisms, we have a dedicated team with special expertise in authenticator app queries, so we kindly suggest you post the question in our dedicated microsoft-authenticator - Microsoft Q&A for further assistance. We hope to restore Microsoft provides a workaround to fix AD authentication issues. I have had multiple scenarios this week where the Microsoft Authenticator app has stopped displaying the approve/deny message. To do this, go to Settings > Apps > Authenticator > Storage > Clear cache Hi Team, I am facing issues with Microsoft Authenticator Sync. Consistent authentication issues that occur in Microsoft SQL Server are typically related to authentication and authorization of users or applications that try to access the SQL Server database. Is the website down? Can't log in? Here you see what is going on. 3. If you do not have this version or above, please use the New Outlook application. Thank you for your understanding! Best Regards, Jonathan Z - MSFT | Microsoft Community Support Specialist Please note that several requests have been raised regarding this issue and based on the known issues on New Microsoft teams as seen on the document below, Authentication issue is not part which I believe Microsoft must have resolve so I am following up with you to confirm if you are still experiencing this issue and if yes, please proceed to . Because authenticator issues are beyond the scope of Microsoft community support, if you still can't check after the update, we recommend that you ask a question about Microsoft Learn (English only) because more users are posting these issues Microsoft Authenticator Not Working Hello! I am trying to login to my company Power BI account. When attempting to sign in, a message appears indicating that a code is needed from the Authenticator app. 2024-10-10T19:59:20. Make sure you have the latest version installed. Therefore, I sincerely suggest that you support the Microsoft Authenticator - Microsoft Q&A. Engineers who are responsible for authenticator app-related issues will provide you with more help. What's new. AAD. Open the Microsoft Authenticator app. Let me know if you have any further questions. Must be cookies lurking as I'm not being requested to authenticate. And here we'd like to make a summary for the issue so that other community members who have similar issues can easily find the related information: Issue description: ===== Cannot add an account in Microsoft Authenticator app on phone. Outlook Top Contributor: Don Varnau Troubleshoot problems with Microsoft Authenticator - Microsoft Support. Microsoft 365, formerly Office 365, encompasses subscription plans that allow use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server, Skype for Business Server, and SharePoint, among others. Recently two, possibly linked, issues have started happening while using the authenticator app. Moreover, try to sign in to Security Information to see if you can and Delete the authenticator app -Microsoft Authenticator Push multi-factor authentication (MFA)- and try adding the new one as in Set up a phone call as your verification method - Microsoft Support. I was trying to set up a 365 trial so I could use Sharepoint as a data source in Power BI, but didn't make it through because of this authentication stuff And we're a forum that's responsible for issues and queries about the Teams client, so it's really out of scope of support. This will not change how you access Flank Speed over However, none of my log-in attempts sent a notification to my Authenticator app. Authenticator Issues for Work and School Accounts. Microsoft is experiencing problems with its multi-factor authentication (MFA) system, preventing users from accessing various Microsoft 365 applications. Notification Problems. ok there is an option to get a code sent to my gmail. ----- Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. The outage primarily affects users who rely on MFA to secure their accounts. Thank you for reaching out to the Microsoft Community. Ensure it's connected to the correct Microsoft account. Later, the company said it did had "rerouted network traffic to alternate infrastructure and are seeing improvements in service ability. Additional information from the call to get a token: Extension: Microsoft_ Azure_Support Resource: self Details: The Last refreshed: 2025-01-19 02:40:29Z (UTC) Microsoft 365 (Consumer) Outlook. I installed it onto my personal iPhone. Not sure if the Gmailify option meets your requirements but I would give that a try. You can delete and re-add the Microsoft Authenticator as an option. The issue, identified early on January 13, You can find expert support in the "Microsoft Authenticator" section under Microsoft Authenticator - Microsoft Q&A. Microsoft itself urges users and organizations to adopt phone app-based methods like its own Microsoft Authenticator app or FIDO2-compliant security keys. Users report Microsoft 365, Teams outages 00:32. Manage Login Verification Methods: Go to mysignins. This is causing issues when users need to re set up the account in the Authenticator app. Tap the three dots in the upper-right corner and select "Add account. My phone has been replaced so when I try to log into my email I'm met with the following message "Enter the code displayed in the Microsoft Authenticator app on your mobile device ". At initial stage, I have tried to one information article about Common problems with the Microsoft Authenticator app, if it can provide any suitable information about your mentioned issue concern. Thank you for posting in Microsoft Community. Today apparently the automated phones aren't working. Even after September 16, 2024, you can still upgrade to Modern Authentication. Experts in this category have extensive knowledge of multi The Microsoft service health status page has a new URL: status. However, Authenticator related issues require a specific area of expertise. Facebook and many other services that use two Hi @Amar , . Later when changing phones the Facebook account did not appear in the app and have failed to get it on since then. Maurice Hardy 0 Reputation points. 0\Common\Identity. We understand that you are having problems with the Authenticator app. To get help from the Microsoft Authenticator support center, click this link. " 4. Policy is enabled globally for my company, so not a policy issue. If you have the authenticator App set to your account and you don't have access any more to the device to authenticate, you have the option to recover your account credentials on your new device with the steps in the link however make sure you don't have a personal Microsoft account already set up in the authenticator app; https://support Microsoft Authenticator Issue/Improvement I have suggestion for the way Microsoft Authenticator works. With employees unable to reach tools like Teams or OneDrive, collaboration grinds to a halt, leading to delays in critical workflows. Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support Hi, I try to login to my MS365 Account but the issue is that I need to confirm request in Microsoft Authenticator app. You use any of those programs and it will sync the The authentication problems are just seen with Windows devices that are used as domain controllers and that received Microsoft's May 10-released updates. I am unable to complete the login process because the verification code is not being sent to my email, and I have no way to verify the phone number displayed on the screen. To get help from the Microsoft Authenticator Support Centre, click on this link. 25am, however this deadline came and went. Hello I am Prakash and I will be glad to assist you today with your question. I have lost the access to all Microsoft powered systems I use at work: PowerBI, M&S One Food Platform etc. However, Microsoft may have been gradually disabling Basic Authentication for some users, which may be the reason why you are experiencing login failures now. Title}} {{IndexModel. Type your issues in the search box. If you are the only administrator and cannot access your account due to an authentication issue, it is suggested to contact the Data We understand that you are currently experiencing Microsoft Authenticator issues and as our premium users, questions about Microsoft Authenticator may require support in specific areas of expertise. Recently one of the employees tried to sign into a computer and got the prompt for the Microsoft Authenticator to approve the new sign in. In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue. I used Icognito mode to login. Open the Microsoft Authenticator app on your mobile device. Experts in this category have extensive knowledge of the Multifactor Authentication and can It sounds like you’re encountering an issue where the Microsoft Authenticator app isn’t providing you authentication code in your new phone. According to reports, the outage began Given the nature of the issue with Microsoft Authenticator, I recommend reaching out to the dedicated Microsoft Authenticator support community, where specialized assistance is available for resolving bugs and issues specific to the app. Here is the link to the forum Microsoft Authenticator - Microsoft Q&A , ( English only ) where you can ask detailed questions and share your ideas for solving the problem. However, any time I send the request to Authenticator no request shows up in the app. cloud. On top of the troubleshooting steps you've performed, kindly try the methods The company added that the incident only impacts users who use MFA for authentication in Microsoft 365 Office apps. Warning: In general, editing registry or workgroup subkeys is intended for advanced users, administrators, and IT professionals. For five weeks, every recommended support solution has been attempted, yet access remains blocked. Based on your description, I have a general understanding of your question, as there are some privacy and permission related to authenticator related issues, our forum lacks some tools and permissions. You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. For your security and to ensure only you have access to your account, we will ask you to verify your It is common for some problems to be reported throughout the day. It is common for some problems to be reported throughout the day. Regaining access to your Facebook account without the backup codes from the Microsoft Authenticator app can be challenging, but there are a few steps you might consider to try and resolve the issue: Recovery Codes: Check if you have saved backup codes somewhere. The authentication issue occurs because of missing package information about either the Active Directory Authentication Library (ADAL) or Live ID. Surface Pro; Surface Laptop; Surface Laptop Studio 2; Surface Laptop Go 3; Microsoft Copilot; AI in Windows; Explore Microsoft products; Windows 11 apps; Microsoft Store. I have this app on my mobile and previously added work account (example work account which I use for demo MS365). Today due to phone issues, I reset my phone. Last refreshed: 2025-01-19 02:40:29Z (UTC) Microsoft 365 (Consumer) Outlook. Dear Microsoft Customer Support Team, I am reaching out regarding an issue with accessing my account using Microsoft Authenticator. Good day! Thanks for posting in the Microsoft Community. Community. SubTitle}} Service Current status Details {{IndexModel. Therefore, I sincerely suggest that you support the authenticator app community. Check the Authenticator App. There has been no change in policy in the environment either. Clear App Cache and Data For all other Microsoft account sign-in issues, use the Sign-in helper tool. com LinkedIn Email. When they start their laptops there is no authentication issue but after a while during the day Outlook has a connection problem and teams comes with the message that you have to sign in . Ran into a catch-22 situation. Good morning, We have users that are experiencing issues setting up their Multi Factor Authentication. 2023-01-20T15:35:51. Thanks in Advance! Facebook two-factor authentication issue with Microsoft Authenticator I have set up two-factor authentication for Facebook with Microsoft Authenticator in 2021. You can also check out MS FAQ - Microsoft Authenticator FAQ - Microsoft Support Microsoft Multi-Factor Authentication (MFA) outage is currently causing widespread disruptions for users trying to access Microsoft 365 applications. They can help disable Multi Hello Sayantani Kundu, I did some test for you, and I can receive the verification call. My Microsoft Authenticator App wouldn't work for my work account (but it still works fine for my personal account). Kindly implement the steps below to Contact Microsoft Data protection team. c. I was abroad for a month because I was taking a vacation. I think your problem is related to the fact that Outlook's basic authentication has been deprecated and this is the latest public announcement from Microsoft. Our sincere apologies for your experience. We have a specific forum Microsoft Authenticator coping with Microsoft Authenticator related issues and questions. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Multi-Factor Authentication issues. Best regards. I am not able to add my Microsoft Account to the Authenticator App, as it is asking for the code on the authenticator app which doesn't make sense (as I am trying to add the account to the Authenticator App). I recently changed my phone and, in the process, realized I had not transferred my Make sure that any security apps (like Microsoft Defender) are up to date. Best {{IndexModel. (If you're not sure who your admin is, you can refer to this How do I find my Microsoft 365 admin? - Microsoft Support). Make sure your Microsoft Authenticator app is up-to-date and correctly linked to your account. Reply Report abuse Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. I now have my work iPhone but they use a different Apple Account. b. Forum link: Microsoft Authenticator - For all other Microsoft account sign-in issues, use the Sign-in helper tool. In order to provide you with a more specialized and accurate solution, we recommend that you visit Microsoft Learn and submit your query by Hi, I got this problem in azure. Additional information from the call to get a token: Extension: Microsoft_AAD_RegisteredApps Resource: self Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. LastRefreshed}} Microsoft authentication issues in some regions 09 Jun 2024 Authentication. BLUF: Starting 01DEC24, Microsoft Authenticator Passkey is required to access Flank Speed from your personal device over commercial (personal, non-DoD) internet connections. It sounds like you may need to re-add your account to the app. We'll continue to closely monitor telemetry as we work to It seems that you are experiencing an issue with the Microsoft Authenticator app on your device, causing it to prompt for verification twice. Clear cache and data: Clear the cache and data of the Authenticator app. However, since, we have dedicated Microsoft Q&A forum community for Microsoft Authenticator or Multi-factor But there is a delicate team that focuses on the issues and consults on the authenticator application. . Microsoft Authenticator Issues I am the admin for a very small company. However, please be cautious of ads on the site, as they I am experiencing a reauthentication issue in my Power Automate flow, meaning I need to reauthenticate the flow frequently, whereas my other team members with the same flow setup are not facing this issue. Engineers who are You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Enable Passwordless Account: Here are some steps you can try to resolve this issue: Go to mysignins. com; OneDrive; Microsoft Copilot; Microsoft To-Do Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Visit this site: Contact - Microsoft Support. Let's work on this together and see other options available for this issue. " 3. Dear Hanna Sumeer. Might be that Scott. We sincerely hope that if you contact the right department, your problem will be properly solved. nhtuqgy axoidyc bdkwp aniji hwvvtn blr pzsrl askynlh pyuhw wvxkfop